
In our company created a separate division for information and technical support to our customers. We have developed a specialized system of work under this service where each our Client has its own specialist. Our company is flexible to the needs of each Client.
We can also offer a basic package of technical works worth $250 per month, which includes:
- mail management (service includes the creation and maintenance of mailboxes, advice on working with Web Mail interface, configuring email clients);
- hosting control (held at tracking problems, and writing about them in the web hosting company, and further control to identified problems);
- domain management (the service includes monitoring of timely payment, renewal of domain names, you need to one day not to lose your domain name);
- antivirus (service includes continuous monitoring and detection of viral programs that can hit the site, as well as work to remove the virus has infected the resource. Antivirus database is constantly updated);
- site backup copy (base package includes work on the weekly full backups of these sites, as well as archival copies for one month);
- site monitoring performance (service includes work on the continuous monitoring of the site and its restoration in case of technical failures);
- site restoration in case of technical failures (service includes work on restoration of an Internet site, in the case of partial loss of its performance or complete removal of the resulting virus programs, hacker attacks, or technical failures);
- Additional organizational and consulting services.
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